Freshworks vs Salesforce
Freshworks and Salesforce compared side by side — both cover crm.
Freshworks Business software for customer service, IT service management and sales CRM. |
Salesforce World-leading CRM platform for sales, service, marketing and commerce with AI and analytics. |
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|---|---|---|
| Category | Business | Business |
| Pricing | Freemium | Free Trial |
| Rating | — | — |
| Reviews | 0 | 0 |
| Upvotes | ▲ 0 | ▲ 0 |
| Popularity (views) | 0 | 0 |
| Tags | crm, customer support, itsm | crm, enterprise, sales |
| Listed since | November 4, 2026 | November 4, 2026 |
| Overview | Business software for customer service, IT service management and sales CRM. Pricing: free plan available, with paid upgrades for advanced features. | World-leading CRM platform for sales, service, marketing and commerce with AI and analytics. Pricing: paid plans with a free trial to test it first. |
| Visit Freshworks ↗ | Visit Salesforce ↗ |
Which is better: Freshworks or Salesforce?
Both tools are rated similarly by our community. Freshworks is freemium and Salesforce is free trial — compare the features above and try the one that fits your workflow.
Read the full Freshworks reviews and Salesforce reviews, or compare other tools.