Freshworks vs Zoho
Freshworks and Zoho compared side by side — both cover crm.
Freshworks Business software for customer service, IT service management and sales CRM. |
Zoho Suite of 50+ business apps including CRM, books, mail, projects and HR for companies of all sizes. |
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|---|---|---|
| Category | Business | Business |
| Pricing | Freemium | Freemium |
| Rating | — | — |
| Reviews | 0 | 0 |
| Upvotes | ▲ 0 | ▲ 0 |
| Popularity (views) | 0 | 0 |
| Tags | crm, customer support, itsm | accounting, business suite, crm |
| Listed since | November 4, 2026 | November 4, 2026 |
| Overview | Business software for customer service, IT service management and sales CRM. Pricing: free plan available, with paid upgrades for advanced features. | Suite of 50+ business apps including CRM, books, mail, projects and HR for companies of all sizes. Pricing: free plan available, with paid upgrades for advanced features. |
| Visit Freshworks ↗ | Visit Zoho ↗ |
Which is better: Freshworks or Zoho?
Both tools are rated similarly by our community. Freshworks is freemium and Zoho is freemium — compare the features above and try the one that fits your workflow.
Read the full Freshworks reviews and Zoho reviews, or compare other tools.